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Realgy, LLC
Privacy Policy
PLEASE READ THE FOLLOWING TERMS
OF USE, including the PRIVACY POLICY
AND DISCLAIMERS, CAREFULLY BEFORE USING
THIS WEB SITE. BY USING THIS WEB SITE,
YOU AGREE TO THESE TERMS OF USE. IF YOU
DO NOT ACCEPT ALL OF THESE TERMS OF USE,
DO NOT USE THIS SITE. IF YOU HAVE ANY
QUESTIONS ABOUT THESE TERMS OF USE, PLEASE
CONTACT PRIVACY@REALGY.COM.
Summary
The Site is committed to protecting the
privacy of all our users, members and
customers. Although The Site collects
some personally identifiable information
in connection with its provision of services
via the Internet, The Site does not sell
or disclose any personal information about
you or your Internet usage without your
direct and prior approval, unless required
by law, or by search warrant, subpoena
or court order. Other than as set forth
herein, we will not use your information
for any purpose other than to provide
you with information, products and services.
By using our web site, you consent to
the collection and use of personal information
upon the terms set forth in this privacy
policy (this "Privacy Policy")
and as more fully described below. Due
to the rapidly evolving and changing authorities
governing privacy issues on the Internet,
we reserve the right to amend and/or revise
this Privacy Policy and may occasionally
update it. If we decide to change our
Privacy Policy, we will post those changes
on our site so that users are always aware
of what information we collect, how we
use it, and under what circumstances,
if any, we disclose it. If at any point
we decide to use personally, identifiable
information in a manner different from
that stated at the time it was collected,
we will notify users.
Your Consent to This Privacy Policy
Your use of our web site signifies that
you agree with the terms of our current
Privacy Policy as posted in this area
of the site. If you do not agree with
any term in this Privacy Policy, please
do not provide any personal information
on this site.
Collecting and Utilizing Information
There are several instances on the Site
where we ask our members and customers
for personal information. Outlined below
is a brief summary of the information
that we may request and the manner in
which we may use it in each circumstance.
1. Realgy client of registered licensor
client of the Services
When you enroll for any of the Services,
we will ask you for personal information
in addition to the member enrollment information
outlined in paragraph 1 above. We request
your street address, city, state, zip
code, telephone number, fax number and
the service you are requesting (electricity
or gas). Based upon your zip code, The
Site will determine if we are able to
provide energy buying services in your
area. If we are able to provide the requested
services, The Site will ask you to supply
information about your current utility
provider, including the account number,
utility name, DUNS#, Tax Identification
Number, current invoicing information,
your service address information (including
street address, city, state, country,
and zip code), billing address information
(including street address, city, state,
country, and zip code), your utility rate
class, the start date for the service
you are requesting and the duration of
the service contract you are seeking.
The Site needs this information to efficiently
transfer your service. The Site will collect
your historic energy consumption information
from your utility and will present it
along with your contract terms and conditions
to suppliers allowing you to get the best
possible price quote.
2. Enrollment for New letters
When you enroll for newsletter or premium
service the Site will request required
information such as; email address. Optional
information will also be collected if
provided such as; name, business name
and address, phone number, energy interests.
The Site reserves the right to use your
email address to keep you informed of
new products, services and service areas
as they are added to our site. If you
choose, you can easily be removed from
this promotional mailing list.
We do not knowingly collect information
from anyone under age 13, and no part
of our web site is designed with the intent
to attract anyone under age 13. Users
under age 13 should not submit any personal
information to us.
Protecting Information
The customer data we collect is protected
against unauthorized access by multiple
levels of security and encryption. When
placing an order or accessing your account
information, we offer the use of a secure
server. The secure server software (SSL)
encrypts all the information you provide.
As we consider information security paramount
at The Site, we will continue to research
and utilize the most up-to-date security
systems available.
Sharing Customer Information
Realgy, LLC does not release any personal
information about you or your usage without
your direct and prior approval, unless
required by law.
Realgy, LLC may sometimes provide aggregate
information about our customers for statistical
use or in accordance with regulatory reporting
requirements. These statistics do not
include any information that personally
identifies our customers.
Realgy, LLC shares information about
our customers with certain partner companies
which include ResultSet, Inc., Hosting.com,
and eSignal ("Partners") for
the sole purpose of fulfilling your order
and only when your order requires work
to be done by such Partners. We strongly
encourage you to visit the web sites of
our Partners to learn more about their
individual privacy policies. Please be
aware that Realgy, LLC is not responsible
for the privacy practices of such other
sites. This Privacy Policy applies solely
to information collected by Realgy, LLC.
Realgy, LLC does not sell, trade or rent
your personal information to others. In
the unlikely event that our policy on
this matter changes in the future, we
will provide clear notice of such change
on the site. At that time, you will be
given the opportunity to remove your personal
information.
You may have accessed The Site services
through another web site. This Privacy
Policy does not cover other such sites,
and we assume no responsibility for any
use or disclosure of your personal data
by these sites.
Realgy will utilize non-personal energy
usage data to identify potential cost
saving opportunities. If the energy usage
data results in a opportunity to reduce
your energy costs Realgy will contact
the you.
Cookies
A cookie is a piece of data stored on
the user's hard drive containing information
about the user. The Site does use Cookies.
Links
The Site web site contains links to other
web sites. Please be aware that The Site
is not responsible for the privacy practices
of such other sites. We strongly encourage
our users to be aware that when they leave
our site they should carefully read the
privacy statements and terms of use of
each and every web site that collects
their personally identifiable information.
This privacy statement applies solely
to information collected and used directly
by The Site.
Reviewing and Updating Information
The Site customers can change or correct
any personal information maintained on
our site.
Violations of this Privacy Policy
If you feel that The Site is not abiding
by this Privacy Policy, please contact
Member Services:
privacy@realgy.com
Phone: 1-860-286-8243
1100
New Britain Avenue, Suite 15
W. Hartford, CT 06110
Contacting Us
To inquire about our Privacy Policy, send
your questions to privacy@realgy.com.
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